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Balisong Blues

08.10.2010

A Failure in Metallurgy

Borken!

My old butterfly knife had flipped its last flip, and the time was nigh for a new one. With a little more experience, I felt the need for something with a more durability. Something with Torx bits instead of rivet bearings, and something with a nice heavy action.


After careful research and consideration, I chose BladeOps’ Predator Butterfly Knife – it has a nice big blade with a delicious clip point, and the handles have excellent shape. My impression from the website was favorable, and I was truly excited to get the package.


Imagine my disappointment when I open the knife and discover a flaw in the blade about the size of a dime! Around the hinge of one handle there’s a section of metal missing that’s just small enough to hold the handle yet just large enough to take a nice big bite out of the side of my thumb. Joy of joys.

Better yet, my attempts to return the blade have been met with dead silence. Calling BladeOps during business hours, I met nothing – not even a voicemail. I emailed their support line, and got no reply. I mailed the blade back to their address with a letter – still no response. For something as simple as an $18.50 blade, it seems ridiculous to make a big stink about it, but I’ve worked in retail. This kind of failure is nothing short of monumental.

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From → General, Opinion

One Comment
  1. Thank you very much for sharing this. I have subscribed to your RSS feed. Please keep up the good work.

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